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Global Edge > CRM (Sales, Service & Quoting)

Main Functions

  • Sales Force / Marketing Automation
  • Prospect / Lead / Contact Management
  • Advanced Tickler Function
  • Automated Quoting / Product Configuration
  • Contact / Sales History Look-Up
  • Literature Fulfillment / Mailing List Management
  • Sales & Marketing Performance Tracking
  • Remote Internet Access
  • Direct Link to Order Entry
  • Enterprise Integration

Global Edge® - CRM (Sales, Service & Quoting) is a complete sales, quoting, and customer relationship management system designed to automate the sales and marketing efforts of a manufacturing company. Global Edge integrates sales directly with engineering which includes a built-in product configuration engine that automates the process of generating simple-to-complex sales quotes by utilizing product rules developed by engineering.

Global Edge drastically reduces the dependence on engineers to help sales personnel to generate sales quotes for simple-to-complex, custom configured products. Global Edge provides the necessary tools to effectively manage your sales and marketing efforts from prospecting, to B2B telemarketing, to lead and customer tracking, to sales quoting, to mail management. Global Edge allows you to target your efforts based on forecasted and/or historical sales information.

Goals / Challenges Addressed:
  • Increase Sales / Reduce Sales Cycle Times
  • Integrate Sales with Engineering, Manufacturing, Order Entry & Enterprise
  • Generate Accurate & Timely Sales Quotes
  • Automate Quoting Process with Product Configurator
  • Effectively Track Sales Cycle from Lead Source to Completion
  • Effectively Organize & Manage Sales Efforts
  • Powerful Sales Performance Tracking & Analysis
  • Automate Literature Fulfillment
  • System Fully Accessible via Internet or Dial-Up Connections
Return On Investment:

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